Record access
Patients see the parts of their record you choose to share, with clear labelling of what is and is not visible.
Overview
A patient-facing portal for viewing records, booking appointments, completing forms and messaging care teams. It reduces routine inbound calls by letting patients self-serve the things they currently phone about.
Key Capabilities
Self-service booking
Patients book, reschedule and cancel within rules you define, reducing administrative phone traffic.
Secure messaging
Structured message threads routed to the right team, with response-time expectations set in the interface.
Who It Is For
- Providers with high inbound call volumes
- Services running pre-appointment questionnaires
- Organisations improving patient communication
- Teams supporting patients with long-term conditions
Integration
Reads from the record system and writes appointments and questionnaire responses back, so portal activity is visible to clinical teams in their normal workflow.
How It Works
Scoping
We agree exactly which record elements are patient-visible, and the clinical governance around that decision.
Identity and access
Registration and verification are configured to your identity-assurance requirements.
Content and branding
Portal wording and branding are set up so it reads as your service, not a third-party tool.
Phased release
Released to a defined cohort first, so support load and content gaps surface before full rollout.
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Learn moreTalk to our team about Nika Patient Portal
We will help you scope the right fit for your organisation.