Resource-aware booking
Slots account for room, equipment and supporting staff so a booking cannot be made that cannot physically happen.
Appointment & Scheduling
Smart scheduling and real-time availability for providers and patients.
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Overview
Scheduling that reflects real clinical capacity: room, equipment and staff constraints, not just a clinician's diary. It aims to reduce both empty slots and overbooked clinics.
Key Capabilities
Rules and templates
Clinic templates encode booking rules, slot types and overbooking policy explicitly rather than by convention.
Reminders and rebooking
Automated reminders and a defined rebooking path for cancellations, aimed at reducing wasted capacity.
Who It Is For
- Outpatient departments with complex clinic structures
- Diagnostic services with equipment constraints
- Services with high did-not-attend rates
- Teams managing waiting lists
Integration
Publishes availability to the patient portal and receives bookings back, while feeding activity into the hospital information system.
How It Works
Capacity analysis
We review actual clinic utilisation before designing templates, because most scheduling problems are capacity problems.
Template build
Clinic templates and booking rules are built with the services that own them.
Reminder configuration
Reminder timing and channel are configured to your patient population, then measured.
Iteration
Utilisation and attendance data are reviewed after go-live and templates adjusted.
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Learn moreTalk to our team about Appointment & Scheduling
We will help you scope the right fit for your organisation.