1. Our commitment
We want this website to be usable by as many people as possible, including people using screen readers, keyboard-only navigation, screen magnification, or browsing with reduced motion or high contrast settings enabled.
2. Conformance status
[PLACEHOLDER: state the conformance position only after an audit against WCAG 2.2. Use the correct terminology — "fully conformant", "partially conformant", or "not assessed". Give the standard, the level (A, AA or AAA), the date of the assessment and who carried it out. Until an audit has happened, the honest statement is that conformance has not been formally assessed.]
3. Measures already taken
The following have been implemented in the current build of this site:
- Semantic HTML structure with headings in a logical order
- Text alternatives on meaningful images, and decorative graphics hidden from assistive technology
- Full support for
prefers-reduced-motion— all animation is disabled and content renders immediately for users who have requested reduced motion - Content is never hidden by scripting alone; if JavaScript fails, all content remains visible and readable
- Responsive layout that reflows without horizontal scrolling down to 320px width
- Navigation, links and form controls are reachable and operable by keyboard
4. Known limitations
[PLACEHOLDER: list known issues honestly after an audit. Likely candidates to check first: colour contrast ratios across the blue and teal palette, visible focus indicators on all interactive elements, the accessible name of the icon-only menu toggle, dropdown menu keyboard and screen reader behaviour, and the product modal's focus trap and escape handling.]
5. Feedback
If you encounter a barrier using this site, please tell us. Describe the page, what you were trying to do, and the assistive technology or settings you were using — that detail makes a fix far more likely.
Contact [PLACEHOLDER: accessibility contact name and email address]. We aim to respond within [PLACEHOLDER: response time commitment].
6. Enforcement
[PLACEHOLDER: if you supply public sector bodies, the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 may be relevant to services you provide. Confirm whether they apply and, if so, include the required enforcement wording and the route to the Equality Advisory and Support Service.]
7. Preparation of this statement
[PLACEHOLDER: state when this statement was prepared, the method used — self-assessment or third-party audit — and when it will next be reviewed.]